Shipping policy



Shipping Policy

Effective Date: [04-07-2025]

At Indian Vape Hub, we are committed to delivering your orders quickly, safely, and discreetly. Please read our shipping policy below to understand how we handle deliveries across India.


1. Shipping Coverage

We currently ship PAN India, subject to local laws and courier availability.

🚫 Note: Due to legal restrictions, we may be unable to ship to certain states or regions. If your order cannot be fulfilled due to location laws, we will contact you and issue a full refund.


2. Processing Time

  • Orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Orders placed after 4 PM will be processed on the next business day.


3. Delivery Time

  • Standard Shipping: 3–7 business days (depending on your location)

  • Express Shipping: 1–3 business days (if available in your area)

🚚 Delays may occur during high-demand periods or due to courier issues beyond our control.


4. Shipping Charges

  • Free Shipping on orders above ₹[1999]

  • For orders below ₹[1999], a flat shipping fee of ₹[200] applies.

Express shipping charges may vary and will be shown at checkout if available.


5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email/SMS

  • A tracking number and courier details to monitor your delivery status


6. Age Verification

As per Indian laws, we only sell to customers aged 18 and above.

📦 Deliveries may require ID verification. Please ensure someone of legal age is available to receive the order.


7. Undeliverable Packages

If a package is returned due to an incorrect address, refusal to accept, or failed delivery attempts, the customer will be responsible for:

  • Re-shipping charges

  • Any loss or damage if the product is not returned in sellable condition


8. Damaged or Missing Items

If your order arrives damaged or items are missing:

  • Contact us within 48 hours of delivery

  • Include your order number, a description of the issue, and photos

We’ll investigate and offer a suitable resolution (replacement, refund, or credit).


9. Contact Us

For any shipping-related inquiries:

📧 Email: support@indianvapehub.in
📞 Phone: [ 6263480732 ]
📍 Address: [ NEW DELHI ]